My strongest value in business is to delight my customers. I want you to be happy, to get your money's worth. I care about your success.
But I'm part of the wild and wooly Web where sometimes people occasionally want to download my paid resources or do their research and then demand their money back. It happens. Because of this, here is my official policy:
Subscription cancellations made after issuance of any temporary or permanent username and password allowing full admission to our "members only" resources will be limited to a refund of $2.00 for each remaining month in the subscription. Refunds will be made by check, PayPal, or credit to a credit card account within ten business days following request.
I really encourage you to do your homework and make sure that Web Marketing Today Premium Edition is what you need. After all, I offer hundreds of dollars of value available to you immediately for only $49.95. But if you determine that you made an honest mistake, please contact me and I guarantee that I'll do my best to see that you leave a satisfied customer.
I am very well aware that happy customers is how I keep my excellent reputation. I've been publishing Web Marketing Today Premium Edition since August 1997 with thousands of delighted subscribers. You are my most valued asset.
God bless you,
Dr. Ralph F. Wilson